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Cookies Policy
This Cookies Policy explains how West28 Casino may use cookies and similar technologies when you visit or use our website. It describes the types of cookies that may be placed on your device, why they may be used, and the choices available to you. This policy is intended for players and visitors in Australia and should be read together with our Privacy Policy and other website terms.
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About cookies
Cookies are small text files or similar data files that a website can store on your computer, mobile phone, tablet, or another internet-enabled device. They allow a website to recognise a device, remember selected settings, and support a more consistent browsing experience. Cookies do not normally identify you by name on their own, although information collected through cookies may be linked with other information where this is permitted and appropriate.
On this page
West28 Casino may use cookies, pixels, tags, local storage, software development kits, and related technologies. For simplicity, this policy refers to these technologies collectively as cookies. Some cookies may be placed by us, while others may be placed by service providers that help us operate, secure, measure, or improve the website.
The cookies used on a website can change over time as features, security measures, technologies, and legal requirements develop. For this reason, the precise cookies available on a particular page or device may vary. Where a cookie preference tool is available, it may provide more specific information about the categories or purposes that apply at the time you use the website.
Why cookies matter
Some cookies are important for the website to function properly. They can help maintain a secure session, remember choices made during a visit, support account-related features, and help pages load correctly. Other cookies are optional and may help us understand how visitors use the website, remember preferences, or present information that is more relevant to a visitor's interests.
Types of cookies we may use
Cookies may be grouped into different categories according to their purpose and how long they remain on your device. The categories below are general descriptions. Not every category will necessarily be used at all times, and a particular cookie may serve more than one function.
Strictly necessary cookies
Strictly necessary cookies support essential website operations. They may help with security, fraud prevention, session management, page navigation, load balancing, and access to requested functions. Without these cookies, parts of the website may not operate as intended. Because they are needed for core services, they may not be available for opt-out through a standard preference tool, although browser controls may still affect them.
Functional and preference cookies
Functional cookies help remember choices or settings, such as language, region, display preferences, or other options you select while using the website. They may reduce the need to repeat the same selections during later visits. If these cookies are disabled, the website may still be available, but some preferences may not be saved or certain features may be less convenient.
Analytics and performance cookies
Analytics cookies may collect information about how visitors use the website, including which pages are viewed, how visitors move between pages, whether pages load successfully, and whether errors occur. This information can help us understand website performance, identify areas for improvement, and make the website easier to use. Analytics information is generally reviewed in aggregated or otherwise controlled form where possible.
Security and risk-management cookies
Security-related technologies may help detect unusual activity, protect accounts and website services, reduce automated abuse, and support responsible operational controls. These technologies can be particularly important for an online gambling website, where account security, age controls, identity processes, payment protection, and the prevention of unlawful or fraudulent activity may be relevant.
Marketing or advertising cookies
Where used and permitted, marketing cookies may help measure campaigns, understand how visitors arrive at the website, or provide information that is more relevant to their interests. These cookies may involve third-party platforms. They may also be used to limit repeated displays, assess the effectiveness of communications, or record whether a visitor has interacted with certain content. Optional marketing cookies are generally subject to your available preferences and applicable requirements.
Session and persistent cookies
Session cookies normally remain on your device only while your browser is open or until you end a browsing session. Persistent cookies remain for a longer period or until they expire or are deleted. The length of time a cookie remains may depend on its purpose, the settings of the service provider, and your browser or device configuration.
How cookies may be used
Cookies and similar technologies may be used for a range of legitimate website and service purposes. Their use will depend on the page you visit, the functions you choose, the device and browser you use, and the preferences you have selected. Examples of possible uses include:
- Keeping the website available, stable, and secure during your visit.
- Remembering information or preferences that you have selected.
- Supporting account login, session continuity, and requested account functions.
- Helping protect the website from suspicious activity, automated misuse, and attempted fraud.
- Understanding website traffic, technical performance, and navigation patterns.
- Testing improvements to website design, content, accessibility, and functionality.
- Measuring the effectiveness of online communications or promotional campaigns.
- Helping us identify technical issues and provide a smoother experience across different devices.
- Supporting compliance, audit, risk-management, and responsible gambling processes where relevant.
- Recording or applying cookie choices so that your preferences can be respected where technically possible.
Information collected through cookies may include an internet protocol address, device type, browser type, operating system, approximate location, referring page, pages viewed, actions taken, date and time of access, and technical identifiers. The information collected will depend on the technology involved and how you use the website. We aim to use such information for the purposes described in this policy, our Privacy Policy, or another notice provided at the time of collection.
Cookies do not replace the verification and account processes that may apply to online gambling services. They should not be understood as a guarantee that a person is permitted to create or use an account. You remain responsible for complying with the applicable eligibility, account, identity, and responsible gambling requirements shown on the website.
Your cookie choices and browser controls
When available, you can use the website's cookie banner or preference tool to accept, reject, or adjust optional cookie categories. Your choices may apply to the browser or device used to make them and may need to be repeated if you use another browser, delete cookies, change devices, or access the website in a different way.
You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block some or all cookies, or receive a warning before a cookie is placed. Device settings may provide additional controls for similar technologies. The instructions and available options vary between browsers and devices, so you should check the relevant settings or help information for the software you use.
- Open your browser or device privacy and security settings.
- Review the available cookie, site-data, tracking, or permission controls.
- Choose whether to allow, block, delete, or restrict cookies.
- Close and reopen your browser if the setting requires a restart.
- Return to the website's preference tool if you want to review or change optional choices.
Blocking or deleting cookies may affect the operation of the website. For example, you may need to enter information again, lose saved preferences, encounter features that do not work as expected, or be unable to use some account or security functions. Disabling optional cookies may also mean that some content or communications are less relevant to you. Strictly necessary cookies may continue to operate because they support essential functions.
Some browsers and devices offer privacy signals or controls intended to limit tracking. We will consider available technical signals and applicable requirements, but the way these signals operate can depend on the browser, device, website settings, and third-party services involved.
Third parties, privacy and policy updates
Some cookies may be provided by third parties that perform services for or in connection with the website. These parties may support hosting, security, analytics, performance monitoring, communications, advertising measurement, payment-related functions, or other operational needs. Third parties may process information under their own privacy notices and terms. We encourage you to review those notices where they are made available and to use the choices offered through the website or your browser.
The use of cookies may involve the collection, use, disclosure, or storage of information outside the state or country where you are located. Further information about how personal information may be handled, including information about access, correction, security, retention, and disclosures, is set out in our Privacy Policy. If there is an inconsistency between this Cookies Policy and the Privacy Policy about the handling of personal information, the applicable privacy notice or legal requirement will apply to the relevant matter.
We may update this Cookies Policy from time to time to reflect changes in technology, website features, service providers, business practices, or applicable requirements. When the policy changes, the updated version will be made available on the website with a revised date or other indication where appropriate. You should check this page periodically so that you remain aware of how cookies may be used. Your continued use of the website after an update may be subject to the revised policy, to the extent permitted by applicable law.
Questions and requests
If you have a question about this Cookies Policy, want to review your available cookie choices, or need help understanding how to manage cookies, please use the contact or support options displayed on the West28 Casino website. Do not include unnecessary sensitive information in a general enquiry. We may need to verify your request before providing information about account-related matters or making certain changes.
This policy provides general information about cookies and similar technologies. It does not change any applicable website terms, account conditions, privacy notices, responsible gambling information, or other rules that apply to your use of West28 Casino.
